listen to radio dont work

[jrosen]

I am supporting 2 lan:s with Wingate installed and i have a big problem.
Settings are
NAT disabled, RTSP diasabled and i am only using www proxy server. Everything else is disabled.
What i can see i have the same setup on both lan:s, even the domain/client are the same setup.

On one LAN i can listen to webradio, and on the other it dont work.

3-4 times i have compared the settings in wingate and i have the same what i can see. The client can use the proxy and access www but not radio, i have tried edit proxy settings in MediaPlayer with no success.
On both wingates machines it works.

I cant see any errors in GateKeepers realtime log, and no errors in the log.

Anyone that could point me in the right direction, or have had the same problem..

[adrien]

does one LAN have a plugin installed on the WWW proxy?

Adrien

[jrosen]

The one that is working have Kaspersky AV activated/installed.

The nonworking is the latest version, working version is 2-3 months old.

[adrien]

So the one that doesn't work is WinGate 6.1 with no plugins installed?

The media player is configured to only use HTTP? We find normally that TCP or RTSP also works. Is this Windows Media Player?

Adrien

[matrixthe]

This is similar to my problem which have not been addressed. If you try to use transparent redirection in which port 80 is intercepted all streaming media if not all are not functioning but if you don't use transparent redirection it functions, I want to use transparent redirection as it caches frequently visited sites which can conserve my bandwidth.

[adrien]

hi

We did find a problem with the RTSP proxy and some sites that use interleaved sending of data in the TCP control stream.

but we have never seen a problem with HTTP-based media, except where you have AV installed, which blocks the file until it is all received for scanning.

Do you have a URL we can test with? Which media player are you using?

Adrien

[jrosen]

So the one that doesn't work is WinGate 6.1 with no plugins installed?

The media player is configured to only use HTTP? We find normally that TCP or RTSP also works. Is this Windows Media Player?

Adrien

Yes its correct its a fresh install on a new machine. No plugins and running on trial license, should be installed with a 12 user license any day now.

Yes the only service activated is www proxy and windows media player is configured to use the proxy. Same setup on the other LAN works.

This is one of the url:s that dont work http://www.sr.se/webbradio/webbradio_fallback.asp I have tried 10 more with no success..

[adrien]

hi

I just checked that site, and it worked fine for me.

If KAV is installed, you would need to add an override for the site that hosts the radio, else the data will be blocked on the way back so that it can be scanned for viruses.

Otherwise, if it's not working, I'm wondering if you have an MTU issue.

What sort of internet connection do you have? Is it PPPoE? You may need to reduce the MTU on your external adapter.

Adrien

[jrosen]

On the other LAN i have KAV installed no problem at all. On this setup no KAV.

I have the same ISP on both LAN:s, default settings on external adapter. Its a *DSL from swedens largest ISP.

MTU? (i google that) On both wingates machines radio works, if the MTU setting would be wrong i doubt it should work on the wingate machine.. But only clients on one LAN can listen...

hhmm it should work.. Or the LAN with KAV would be the one that is having trouble..

[jamesc]

Can you confirm that on the LAN where it works, the clients have no default gateway set directly to the router; i.e bypassing WinGate?

[jrosen]

Can you confirm that on the LAN where it works, the clients have no default gateway set directly to the router; i.e bypassing WinGate?

Yes i can confirm that, dhcp is from the server and default gateway is the server.

Do you have a easy way to compare setting from two setups? Or should i try to import the settings from the working setup?

edit: i dont have a router the wingate machine is the only connection to internet

[jrosen]

Update on this problem..After importing the settings from the working machine it started to work. What i could see the settings where the same, but i guess i missed something....