wingate 8 regularry crash Windows server 2012

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wingate 8 regularry crash Windows server 2012

Postby siltech » Oct 09 13 7:39 pm

log example:
On Wed 09.10.2013 5:40:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\100913-19671-01.dmp
This was probably caused by the following module: qbikhkvistaamd64.sys (QbikHkVistaamd64+0x2F9F)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF88000AA2C84, 0xFFFFF88003DF8518, 0xFFFFF88003DF7D50)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\qbikhkvistaamd64.sys
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: qbikhkvistaamd64.sys .
Google query: qbikhkvistaamd64.sys KMODE_EXCEPTION_NOT_HANDLED

(wingate v8.0.2.4614 on Windows server 2012 )
siltech
 
Posts: 1
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Re: wingate 8 regularry crash Windows server 2012

Postby adrien » Oct 09 13 10:58 pm

HI

do you have any crash dump / memory.dmp files you can send us?

If you could open a support ticket at http://support.qbik.com or email support@wingate.com it would be really appreciated

Regards

Adrien
adrien
Qbik Staff
 
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Location: Auckland


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