Yahoo messanger is not working

May 13 07 6:20 pm

I have installed wingate on windows xp sp2 and i restricted some of users accessing internet but for some users i have given access to internet. but all of sudden yahoo messanger is not working for those who have internet connection even though i enabled socks for those users, so please help me to find out the solution.[/b]

thanks in advance

May 13 07 11:25 pm

Do your yahoo messenger users use SOCKS for connecting?

May 14 07 12:44 am

Ofcourse I have enabled socks in yahoo messanger , I tried in both socks version 4 as well as socks 5

May 14 07 4:02 pm

We need to see your configuration - can you export it and email it back to me, please?

May 15 07 5:52 pm

sure i will send the configaration but please let me know which id i shoud send the mail.

May 15 07 5:58 pm

send it to sales@wingate.com please

May 19 07 11:31 pm

Hi genie,

i have sent my wingate configaration to the mail id which you have mentioned above.

please do the needful

May 23 07 4:07 am

Hi genie,

please i am waiting for your reply................ y there is no response from you........

May 23 07 10:24 am

The email address you use on the forum is not listed in the sales@wingate.com email queue - please resend these details and reference this forum post.

May 25 07 4:20 pm

Hi Soorinje,

I remember receiving your email in the sales queue and replying to it. You may want to check that our emails wern't being marked as junk mail by any filters.
I manually checked all the tickets we receieved on the 19th of May and managed to find your ticket. Here is my reply I sent you.

Hi Nasir,

I loaded up your WinGate registry on a server, and was able to use Yahoo Messenger fine with the client computer configured correctly. I configured Yahoo to connect to WinGate with Socks 5, then I configured Internet Explorer to connect to WinGate's WWW Proxy. I also tried disabling the proxy in IE and using NAT only. The only time that Yahoo wouldn't work, was when the client computer had no Proxy or NAT connectivity.

When Yahoo Messenger is configured to use a socks server, it still needs to make an SSL connection on port 443 before you can sign in. So please make sure that Internet Explorer on your client computer is configured to connect to WinGate correctly, and pass secure connections through the proxy aswell. Alternatively, make sure that you have a NAT connection from your client computer (Default Gateway and DNS pointing to WinGate). This will also work.