Mail sitting in Mail Queue

[yuker2]

Hi Folks

I have read a number of issues related to mail being undelivered and sitting in the mail queue. An example of which is an age old thread ref 4138.

There appears to be no resolution, and if there was one as in this case it hasnt been posted.

As you can gather i am getting this same issue. Mine is slightly different in that i can send to most, but SOME appear to have sent, and the mail just sits in the queue. The end recipient does not receive the mail.

I have attached an example of one such "failure". Has there been any resolution to this issue ? My clients are really getting irritated by this and i stand to lose them as their time sensitive mails are not being delivered.

Any help on this would be greatly appreciated.
Thx

10805 Debug: Delivery for domain webhouse.co.za - MX lookup succeeded
10805 Debug: ==== Attempting connection to smartmail.webhouse.co.za[196.35.150.172]
10805 Debug: smartmail.webhouse.co.za <=S: 220 smartmail.webhouse.co.za
10805 Debug: smartmail.webhouse.co.za C=>: HELO mail.airstar.co.za
10805 Debug: smartmail.webhouse.co.za <=S: 250 smartmail.webhouse.co.za Hello [196.211.28.35]
10805 Debug: smartmail.webhouse.co.za C=>: MAIL FROM:<xxx@superduckboats.co.za>
10805 Debug: smartmail.webhouse.co.za <=S: 250 OK <xxx@superduckboats.co.za> Sender ok
10805 Debug: smartmail.webhouse.co.za C=>: RCPT TO:<xxx@webhouse.co.za>
10805 Debug: smartmail.webhouse.co.za <=S: 250 OK <xxx@webhouse.co.za> Recipient ok
10805 Debug: smartmail.webhouse.co.za C=>: DATA
10805 Debug: smartmail.webhouse.co.za <=S: 354 Start mail input; end with <CRLF>.<CRLF>
10805 Traffic 8870 227 0 0 88s
10805 Terminated exit code 0

[yuker2]

Any form of assistance would be greatly appreciated.

[adrien]

Hi

There seem to be some log entries missing in that transaction - I'm just trying to figure out if the server closed the connection or the client did.

It doesn't show completion of the mail transaction, i.e. the server doesn't acknowledge receipt of the message.

Can you see if you can find more of that log? Also useful is timing information in case one or other party is timing out.

Regards

Adrien de Croy