Wingate hangs intermitently when accessing an FTP site

[insigniagraphics]

Hi

We have a regular intermittent problem when directly accessing websites to upload changes. The upload process will hang and then the same problem will happen on the other machines on the network. All other applications seem to run fine, several minutes later a dialogue error box appears indicating the user does not have permission.

Rebooting the server solves the problem - a little drastic in a network environment!

Wingate 5.2.3 & Windows XP pro (both before and after service pack 2)

Advice would help? Could it be the Wingate firewall or is it XP itself.

Regards

Roger King

[Nev]

Hi

We have a regular intermittent problem when directly accessing websites to upload changes. The upload process will hang and then the same problem will happen on the other machines on the network. All other applications seem to run fine, several minutes later a dialogue error box appears indicating the user does not have permission.

Rebooting the server solves the problem - a little drastic in a network environment!

Wingate 5.2.3 & Windows XP pro (both before and after service pack 2)

Advice would help? Could it be the Wingate firewall or is it XP itself.

Regards

Roger King

Hi Roger,

Probably not relevant but a recent upgrade for me all worked with exception of upload of user data with a return of 'Document contains no data' for clients and server alike.

Solution was to debug the WWW proxy which showed a Caught socket exception for this and only this process, FTP, SSL, Pop, SMTP were all reliable for several days until a web update was used hence the callout.

Solution was found in a short while: delete / recreate the connectoid, so this was a basic dial in situation and may not be relevant.

Turn off / disable XP Sp2's firewall also, if you have Wingate's NAT firewall in use at present as they will not coalesce, could help also.

Nev.