Billing information

[ottoc]

Hello,

This is regarding an order we placed today. Due to a mistake, we the order we placed was made to my name, when it was supposed to be in the Company's name. We need the invoice to our company's name due to administrative procedures. I would like to know how to change that, or which would be the proper channel to submit this kind of request. Please advice.

Otto Calderon

[ottoc]

I forgot to mention the order number is 35940 for Wingate Pro. 25 users.

Otto Calderon

[MattP]

Hi Otto,

I've sent you an email regarding this.

Regards,

Matt

[ottoc]

Hi Matt,

Thanks for the quick reply. However, I haven't received the email you mentioned. It worked perfectly when I suscribed to this forum, so I have no guesses as to why your message hasn't arrived. Perhaps you could email it again, please? Thanks a lot for your help.

Otto Calderon
Guatemala

[ottoc]

Hello,

I still haven't received any email. Is there a problem? Please advice soon.

Otto

[MattP]

Hi Otto,

I sent you another email this morning, in case you didn't get it I've also just sent you another email from my personal email. Please let me know if you receive it. I have also changed the name on the invoice and regenerated it, you should have received it by now.

Regards,

Matt

[MattP]

I've just received another email from you, which means that you can't have received any of my emails. Could you please provide another email address or send through a phone number and I can call you?

Thanks,

Matt

[ottoc]

Hello Matt,

Sorry for all the trouble. There must be somthing wrong with my email provider that´s rejecting messages from qbik (?). Anyway, here's another address you can try: selectronicos@c.net.gt . Could you also please send a copy to avancetecno@yahoo.com? I greatly appreciate your help on this matter and apologize again for all the inconvenience.

Otto.
Servicios Electronicos

[MattP]

Ok, hopefully you'll get that one.

Matt