Trouble during Installation

[Roberto]

I have tried to install Wingate 6.0.3 on my PC with a trial licence. The trouble is that during the installation it shows an error: "You do not have access to make the required system configuration please rerun this installation from an administrators accout".

The trouble is that I am logged in as administrator, on my PC. I am running: Windows 2000 Professional S.p. 3 and I am i a Workgroup.

Is there anyone who could suggest me a solution!

[labull]

Roberto,

Check here for some possible info on the problem.

http://forums.qbik.com/viewtopic.php?t=2400&highlight=administrator

Larry

[Roberto]

Larry,

I can not manage to solve the problem.

Here you are the last lines of the Install.txt file in Wingate folder:

RegDB Root: 2
RegDB Old: 1
RegDB Key: SOFTWARE\Qbik Software\Key Management\Products\WinGate VPN
RegDB Val: C:\Programmi\WinGate
RegDB Name: Key Folder
RegDB Root: 2
RegDB Old: C:\Programmi\WinGate
RegDB Key: SOFTWARE\Qbik Software\Key Management\Products\WinGate VPN
RegDB Val: 02000080
RegDB Name: Key Root
RegDB Type: 4
RegDB Root: 2
RegDB Old: 02000080
RegDB Key: SOFTWARE\Qbik Software\Key Management\Products\WinGate VPN
RegDB Val: SOFTWARE\Qbik Software\WinGate\License Manager\VPN
RegDB Name: Key Store
RegDB Root: 2
RegDB Old: SOFTWARE\Qbik Software\WinGate\License Manager\VPN
RegDB Key: SOFTWARE\Qbik Software\Key Management\Products\WinGate VPN
RegDB Val: WinGate VPN
RegDB Name: Product
RegDB Root: 2
RegDB Old: WinGate VPN
RegDB Key: SOFTWARE\Qbik Software\Key Management\Products\WinGate VPN
RegDB Val: 512
RegDB Name: ProductVersion
RegDB Type: 3
RegDB Root: 2
RegDB Old: 512
RegDB Key: SOFTWARE\Qbik Software\Key Management\Products\WinGate VPN
RegDB Val: 2
RegDB Name: ProductID
RegDB Type: 3
RegDB Root: 2
RegDB Old: 2
RegDB Key: SOFTWARE\Qbik Software\Key Management
RegDB Val: C:\Programmi\Qbik Licensing\69cc632d-fefe-4803-b4ee-6b2c1f97c2af.dll
RegDB Name: 69cc632d-fefe-4803-b4ee-6b2c1f97c2af
RegDB Root: 2
RegDB Old: C:\Programmi\Qbik Licensing\69cc632d-fefe-4803-b4ee-6b2c1f97c2af.dll
RegDB Key: SOFTWARE\Qbik Software\Key Management
RegDB Val: C:\Programmi\Qbik Licensing\d468f96e-bc1d-4939-8892-5374e127b603.dll
RegDB Name: d468f96e-bc1d-4939-8892-5374e127b603
RegDB Root: 2
RegDB Old: C:\Programmi\Qbik Licensing\d468f96e-bc1d-4939-8892-5374e127b603.dll
RegDB Key: SOFTWARE\Qbik Software\WinGate\Setup
RegDB Val: 0
RegDB Name: InstallAutoUpdate
RegDB Type: 3
RegDB Root: 2
RegDB Old: 1
You do not have access to make the required system configuration modifications. Please rerun this installation from an administrators account.
User Rights: Admin

[Roberto]

Thank you very much for your suggestion! I have checked the permissions of the registries. Now it's working. It was registry permissions as you suggested.

[labull]

Roberto,

Thanks for posting that the solution was found!

Be sure to post any problems you run into. The nice folks at Qbik and the other members here are always glad to help.

Larry