probems with 5.0.2, symantec anti virus and XP SP2

Dec 16 04 4:32 am

Hi,

I have a client who is running Wingate 5.0.2, a couple of weeks ago they installed XP Home SP2 and are using this computer to connect a small network to the internet. They run Symantec Anti Virus Enterprise 8 as a virus software.

Since they installed SP2 this machine keeps hanging and running at 100% CPU. I have tied it down to the rtvscan process but am at a loss as to know how to resolve this issue. Please can someone help me...

Thanks and Best Regards
Nicola

Dec 16 04 7:47 am

Stop the WinGate engine and then move the history.dbf and history.cdx files out of the WinGate folder to a backup location. Then restart the WinGate engine.

Dec 17 04 12:43 am

Pascal,

Thank you for your suggestion which I have done, this appears to have solved the problem but am continuing to monitor the situation for the next couple of days.

Thank you again,

Nicola