Gatekeeper Control Panel Missing

[ronniep]

I am using Wingate ver.4.4.2 (License-Unlimited users) on Windows 2000 server, remote control is enabled, and I can run gatekeeper on other machine (Win2K prof.). One day, for whatever reason, the control panel on gatekeeper (remote) was missing, and also the activity is not there. I went to the server and use the gatekeeper there, it has now the same problem, no control panel (system,services,users tab) were all missing. what happen? how can I bring it back. Although, wingate is still running, all allowed users can still access their internet. I just cannot add/delete users or change any configurations. By the way, I tried to upgrade my wingate and install version 5.2.3, It installed successfully but still the control panel is still missing.

I hope someone can help.

Thanks
Ron

[Pascal]

That sounds as if somebody has accidentally set a policy that does not allow you access to edit the config. Can you export WinGate's registry key (HKEY_LOCAL_Machine \ Software \ Qbik Software \ WinGate) and email it to me, please?

That will be the easiest way to check this.

[ronniep]

Thanks for the reply, I already sent the registry, and hope you find the answer.

Ron

[Pascal]

Just sent you a reply.

[andrewgtr]

I am having a exact same problem. Can anyone please HELP??
I am using GateKeeper Version 5.0.1 (Build 766)

Thanks in advance!!!

[adrien]

Hi

Sorry for delay approving the post.

So the control panel won't come back when you hit the control panel button in the tool bar?

It's been so long since I even looked at WinGate 5.... years...

Adrien

[andrewgtr]

Thanks Adrien....... I got it figured out. The account used to login to GateKeeper got its administrators removed from the group somehow. Didn't know how it happened. We used another admin account and login to put back the rights and tested ok now.

Cheers
Andrew Ng