email going to wrong adress

[TeddyAD]

Need help.. some of emails I send are going to wrong address instead of destined account. I actually type correct email address on my outlook 2003 from client PC but when email is routed via wingate server the email delivery picks another address and the email ends up at wrong destination. Has anyone experienced similar problem ? Please advise… I am using latest Build 1137 and have recently changed under Mail server delivere method from “ Deliver Directly” to “ use gateway“ incase it helps but not yet sure if my email are still going to destined addresses.

[Nev]

Need help.. some of emails I send are going to wrong address instead of destined account.

Hi,

What you could do is enable debug logging for the SMTP service and post back a snippet of the transaction when there is a delivery error.

Logs can be found under the directory of ..\Wingate\Logs

[TeddyAD]

Hi Nev,

Thanks for the advise... By Delivery Error did you mean error messages from the mail server ? I was not getting any .. emails go without any problems but they end up at the wrong address. The only time I come to knwo that my email has gone else is when someone notifies me that they got an email from me which is not destined to them. Unless someone informs me I will not be sure and not everyone tell you so. I can enable SMTP debug and wait till some one lets me know but in the meantime not sure if emails are going to right destined address. Is there anything I can do instead of waiting ?

[adrien]

the SMTP log shows all deliveries made by WinGate.

If you aren't seeing the mails in there that you believe are going to the incorrect recipient, that implies those mails aren't going through WinGate.

Is this repeatable - can you send a mail and have it go to the wrong place on demand?

How is your mail configured? Do your clients on your LAN send directly to WInGate for forwarding, or where do they connect?

[TeddyAD]

All clients on our LAN send directly to WinGate on the server for forwarding... I can not send mail and have it go to the wrong place on demand.

On the SMTP SERVER.txt log file I do see the emails being sent from the Wingate. I am also unable to make out from this log if the email has gone to intended reciepient or not... How do you find out ? Can I email you the txt file so maybe you can pinpoint the problems ?

[logan]

Hi,

If you would like to, you can create a support ticket at the online helpdesk and include an SMTP Server log file with it. We will be happy to help you with this issue.

http://support.qbik.com/index.php?_a=tickets&_m=submit

Kind regards,
Logan