error 1053

[pla]

dear support,

i use wingate version 6.2.2

so far it's works well,

but till ytd i got a trip in my office,

then then wingate unable to go online,

then hv below error

Error 1053: the service did not repond to the start or control request in a timely fashion.

pls guide.

thx
cp

[adrien]

Hi

How long did you wait for the service to start? Does it have any plugins (e.g. PureSight or Kaspersky) loaded?

Did you try rebooting the server?

Regards

Adrien

[pla]

hi,

then service starting endless time without a sucess, there non hv any plugin loaded,

alr try restart all, but still the same.

regards
cp

[adrien]

Hi

The only thing I am aware of that occasionally prevented (haven't seen this issue for a very long time) WinGate starting was corrupt history database.

Could you try stopping the engine, delete History.cdx and History.idx from the WinGate folder and see if that helps?

Regards

Adrien

[pla]

History.cdx found n deleted after i restart the system,
the system work well,

and History.idx i could not find that specific file,

any way thanks very much.

regards
cp