Issue with banking through Wingate

[ifenton]

I am using wingate as a proxy and when i connect to a banking site i can get in to the auth but there is a second auth where it downloads an applet after the second auth. bypassing wingate I can get in to the site. Site is HTTPS. I have tested on other HTTPS site and can access them no problem any ideas

[MattP]

Hi,

which version of WinGate are you using? If it's not the latest (6.1.4) could you please upgrade and see if that helps?

Are you able to try a NAT connection? (for more information on client connection methods please see this knowledge base article)

[ifenton]

I am on version 6.1.4

have already set the transparent proxy to port 443 stil no change

It uses an SSL connection

[jamesc]

Check your history Window for the clients connections when accessing that website; a request may go to port 80 somewhere and is cached.

GateKeeper --> Caching --> What to cache

Filter 1
This criterion is NOT met if HTTP URL "Contains" mybank.com


Its not recommended to be intercepting 443 (SSL) in the WWW Proxy.
GateKeeper --> WWW Proxy --> Sessions

[ifenton]

I have tried all that

Disabled cashing added the url to a filter nothing seems to work. I will post the log files when I get a chance. In the meantime any other suggestions would be welcome

[jamesc]

If you cannot use NAT then it is highly probable, that there is something wrong in your WinGate / Network settings; please create a support ticket, reference this forum post and submit the following.


1. WinGate Registry.
GateKeeper --> Options menu --> Advanced --> Save Registry

2. WinGate Config Report
GateKeeper --> Options menu --> Advanced --> Save Config Report

3. ipconfig/all from one LAN Client, and the WinGate Server
(Windows) Start menu --> Run --> cmd --> ipconfig/all >> C:\ipa.txt

4. the banks domain name

[ifenton]

Wingate sits on a DMZ which is accessed through the firewall.

I can access the website through wingate from another pc on the DMZ

I can access the website from my lan when I go out my WAN link (firewall) bypassing wingate.

When I try to access the site from LAN to Firewall to Wingate to web site I cannot access.

Sounds like an issue with the firewall right. So why is it when I bypass the wingate but still go through the firewall it works?