Use this forum to post questions relating to WinGate, feature requests, technical or configuration problems
Aug 28 13 5:53 am
Please help. I don't know what I'm doing and can't find help by watching tutorial or searching forum. I chose "WinGate User Database", restarted, and set up a free license. Now I get nothing but a blank window with a black box that says "localhost: using current windows credentials" Ive tried messing with this box every way I can think of and never get logged on.
Thanks in advance!
Aug 28 13 10:02 am
Hi nicomack7.
The WinGate User Database creates a default user called Administrator with no password. Click on the box to connect to WinGate. When the logon dialog appears select "Use Another Account" and enter Administrator with no password. Once you are logged in you can add/remove users, changes passwords or switch user database provider.
Hope that helps
Aaron
Aug 28 13 10:57 am
I was able to log on by turning off Microsoft firewall. Is there any way to allow WinGate through without shorting it off?
Thanks
Aug 28 13 5:20 pm
Hi there. What version of WinGate are you using and under what Operating System? From WinGate 7.3.1 onwards our installer should insert the correct firewall rules to allow WinGate to operate correctly.
Thanks
Aug 28 13 5:25 pm
WinGate 8 and windows 7
Aug 29 13 10:18 am
OK, there should definitely be a firewall rule created for WinGate.
If you open up your firewall settings, go to "Allow an app or feature through Windows Firewall" and scroll down the list of firewall rules, you should see WinGate Engine there and Domain, Private, Public should all be checked.
Aug 29 13 12:34 pm
Thank you. Now if I could just figure out how to use the thing.
Aug 29 13 4:21 pm
If there is anything you need help with, feel free to ask. We also have extensive help in the application via F1 and you can look at the online help at
http://help.qbik.com.
Thanks
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