Wingate Engine Monitor Icon is missing from Systray

[chris@quantronix.com]

I just updated to the latest version, and now my Wingate Engine Monitor icon does not appear in the systray, even if I click the Wingate ENgine Monitor from the pgrms menu.

Please advise.

Thanks

[adrien]

Hi

what operating system is this on?

Regards

Adrien

[chris@quantronix.com]

it's runningon an XP SP3 machine

[adrien]

does the process wgengmon.exe show as running in task manager?

Adrien

[chris@quantronix.com]

Yes, WGEngMon.exe is running as a process

[adrien]

Hi Chris

this may seem a dumb question, but it's the engine monitor you're talking about rather than the old VPN monitor? In WinGate 6 we had 2 tray icons, one for VPN and one for WinGate - the VPN one allowed you to connect to a VPN and showed status, but we deprecated it in WinGate 7.

We may need to get remote access to your computer to see what's causing the issue otherwise.

regards

Adrien

[chris@quantronix.com]

Yes it is the engine monitor - it was there with the previous 8.X version and is not there since I updated. let's talk off the forum - I have a trouble ticket for this.

Thanks