web proxy users cannot upload file via http

Sep 20 06 9:49 am

Hi All,

We're having a bit of a problem. We're using Wingate 6.1.1 Enterise and our users are complaining that they can't upload files. Case in question, uploading attachments to Yahoo Mail or Hotmail.

What is happening here? What can we do to keep our customers happy?

Thanks in advance,

Salomon

Sep 20 06 3:35 pm

Hi

Are you running Kaspersky AV plugin, or PureSight for WinGate?

What symptoms do the users see? A timeout, or an error?

Adrien

Oct 07 06 10:18 am

We don't have any plugins installed.

Users see a 404 error page.

Thank you very much Adrien!

Oct 07 06 4:38 pm

saldin2010 wrote:We don't have any plugins installed.

Users see a 404 error page.

Thank you very much Adrien!

Hi,

Is this a PPP connection?

Have you tried lowering the MTU [if it's on the default 1500]?

Oct 09 06 3:15 pm

404 error means that the server replied that the page requested was not found.

WinGate passes 404 errors from servers straight back through to the client.

You sure the URL is correct?

Adrien

Oct 10 06 8:40 pm

Considering you are using 6.1.1, why not upgrade to 6.1.4 and then see if the problem persists? Or put 6.1.4 on a test installation, and see if the problem persists.