IE fails to download via FTP thru Wingate www proxy

[saubrey]

IE fails to download thru FTP (e.g. ftp://ftp.linksys.com/datasheet/befsr41v3_ds.pdf ) thru WG's www proxy. After 60 seconds, the WG connection is terminated and IE timesout. I've turned off Antivirus scanning and it still fails. However if I force IE to not use WG's www proxy, then the FTP transfer works correctly. Below is the www proxy log statements for the failed FTP download. I've configured IE to *not* use HTTP 1.1 and I've configured it to use Passive FTP transerfers. I'm using IE 6.x and WG 5.2.2.

Can you tell me how to fix this? Thanks, Steve

01/17/04 13:46:58 127.0.0.1 Administrator 0000001040 Created:
01/17/04 13:46:58 127.0.0.1 Administrator 0000001040 Requested: ftp://ftp.linksys.com/datasheet/befsr41v3_ds.pdf
01/17/04 13:46:58 127.0.0.1 Administrator 0000001040 Debug: FTP Response (Thread a48): 220 You will be disconnected after 5 minutes of inactivity.

01/17/04 13:46:58 127.0.0.1 Administrator 0000001040 Debug: FTP Command (Thread a48): USER anonymous

01/17/04 13:46:58 127.0.0.1 Administrator 0000001040 Debug: FTP Response (Thread a48): 230 Anonymous user logged in

01/17/04 13:47:59 127.0.0.1 Administrator 0000001040 Traffic 0 185 16 0 61s
01/17/04 13:47:59 127.0.0.1 Administrator 0000001040 Terminated exit code 2

[saubrey]

Here's is a little more info about my setup. IE is configured to use Wingate's WWW proxy for its HTTP & FTP proxy settings. When I set IE to use Wingate's FTP proxy for its FTP proxy setting IE still doesn't download the file, IE displays "220 WinGate Engine FTP Gateway ready" and doesn't download the file

[erwin]

Hi Steve

There is another post which highlights the same soughts of issues you are seeing.

http://forums.qbik.com/viewtopic.php?t=838

The last posting on this link, by KGoodknecht, seems to hightlight some of the problems/workarounds encountered generically when using FTP thru IE. I will have a retest of your issue but these suggestions may help sought your dillemma in the mean time.

Regards
Erwin