Mac OS X sharing in Wingate 5

[Sergio Damasceno]

I used to be able to share my cable modem with a Mac laptop (Win 4.x and OS 8.x) but since I have upgraded to Win XP and OS X on the Mac I have not been able to make it work.
I admit that it was some time ao that I had that system working and for some time I have not used it. I only recently added another PC so I reinstalled Wingate (upgraded to 5) and then tryed to get the Mac to work via the 3Com hub. No success. My daughter, the Mac user is giving me no end of hell for breaking her Internet connection. Before the addition of the new PC (Mom's computer) the Mac would simply connect to the hub and bingo! everything worked fine.
Is there any help out there?

[adrien]

Was the MAC using DHCP to get an IP address? Was this from WinGate?

How do you connect to the Internet?

[Sergio Damasceno]

At first I tried DHCP only.
Then I tried DHCP and manually (one of the choices).
Then I tried manually only.
When on manually the Mac was assigned 192.168.0.3 and the router 192.168.0.1
do I need to change other settings such as Proxies, AppleTalk or PPPoE? If so to what?
Thank you for your help

[adrien]

the only thing the mac should need in terms of configuration parameters would be:

a) IP address
b) default gateway (should be IP of WinGate machine)
c) DNS server (should be IP of WinGate machine)

Adrien

[Sergio Damasceno]

I could not find a place to enter the default gateway, everything else was set accordingly.
The only way I've been testing this is by trying to open Ineternet Explorer and getting the error message:
"the specified server could not be found"
Is there another way to test that does not use IE? It could be that the problem lies there instead.

[adrien]

"the specified server could not be found" indicates an issue with DNS (assuming that you spelled the name correctly and that it exists).

Do you see the DNS requests showing up in the history or activity window in GateKeeper?

Adrien

[Sergio Damasceno]

No. I do not. I do see my wife's activity accessing the Internet from her computer (192.168.0.2)

[adrien]

if you don't see the DNS lookups, that means that either your DNS server is not running (unlikely if your wife's computer works) or more likely the mac client's DNS settings are not working.

Can you recheck them?

Adrien

[Sergio Damasceno]

Here's what I see when I open the Network window in the TCP/IP tab:
Configure: Manually
IP Address: 192.168.0.4
DNS Servers: 192.168.0.1
Subnet Mask: 255.255.255.0
Router: 192.168.0.1
Search Domains (Optional): blank
Ethernet Address: 00:30:65:c5:ac:80

If the settings are correct how do I check them physically so that I know it works?

[adrien]

the settings look correct. That "router" parameter is the default gateway I was talking about before.

Do you have a command shell on the Mac? Can you run programs like Nslookup?

Hmmmm... sounds like you need some sort of packet sniffer to see what is going on.

If you are using WinGate 5.0.8, you can go into GateKeeper, into the ENS tab, under port security, you can go to "Lan connections to this PC" and "UDP" then add an entry for port 53, allow, but notify accesses.

Then you should see the DNS requests showing up in the firewall tab in GateKeeper if the Mac is sending any.

Adrien

[Sergio Damasceno]

I'm using Ver 5.07 but I think I managed to set what you ask (not sure)
Should I update?

[adrien]

you would need to to do that test, since that support (even though it looks like it) was not implemented correctly in 5.0.7

Adrien

[Sergio Damasceno]

I will do that right now and get back to you.
Thanks.

[Sergio Damasceno]

What do I download? Wingate or Winroute?
There's been a change or what?

[Sergio Damasceno]

Can you direct me to where I can download Wingate Ver 5.08? I don't seem to find one anywhere at QBIK.

[adrien]

www.wingate.com has been moved to our server at blind.qbik.com

however, if your DNS has not been updated, then you might have been redirected to deerfield.com, who now sell the competing product WinRoute

if this happens try www.netpatrol.com

adrien

[Sergio Damasceno]

I finally found it. i was being rerouted to whatever.
I have upgraded.
I did not see a thing.

[adrien]

that means that even though your MAC is set to use WinGate as a DNS server, it is not actually for some reason or another, sending it any requests.

Need to probably go back to basics a bit... can the mac and your XP machine ping each other by IP address?

I am not familiar with Mac OSX - do you know how to print out the route table, if so would you be able to post it here?

Adrien