PC's with Wingate Client installed running slow connectoins!

[kineticedu]

Hi

I have Wingate client installed on a number of PC's [XP sp2] and the response when using IE and SecureCRT (using telent only) [which is configured with local access under the WG client] are both running very slow. The apps are OK but the connections [data transfer is slow]

I uninstall the WG client and all works as it should no delay?

Any ideas?

Thanks

Martin

[adrien]

Hi

We haven't had any reports of this sort of thing before.

Once a connection is made through the WinGate Client, it is piped straight through WinGate's TCPLink session, which simply pipes data back and forth.

Is there a high loading on the server or anything like that?

Also, is the AVG.exe process running on the clients? We find this messes with the WinGate Client a bit - it is XP SP2's firewall.

Adrien

[kineticedu]

Hi

Nope the firewall service has been disabled at the service level and is not running.

However I have tried using IE from the PC that is running the WG server [it has the proxy set to localhost] and that is running slow as well.

Remove the proxy settings as it is away so I am looking that it may be the WG server. This machine is running sp2 [with the firewall off] and all it is doing is running the WG server.

Martin

[Pascal]

Do you have any bandwidth throttling rules?

[adrien]

Also, look in Task Manager and see what the CPU loading is on the WinGate process. Sounds like if it isn't bandwidth throttling, that something is loading the WinGate service up.

If you log into WinGate with GateKeeper, do you see updates happening in the History window? Sometimes corrupt history files can send WinGate into a high CPU usage spin. If the history appears to not be working, then stop the engine, delete the History.cdx and History.dbf files, and start WinGate again.

Adrien