2 problems - remote access and java authentication

[bwedgeworth]

I have two problems here.

1. I am trying to access the gatekeeper remotely from a client PC. I have mapped a drive to the wingate server and started the gatekeeper program from that drive. I log on as administrator. Gatekeeper displays fine except for the history. I have none. I am using Wingate 6.03 build 1005. I can see activity fine, but no history. Am I missing something?

2. I have several PC's running XP SP2. The java applet will not display. I have turned off the pop up blocker in IE6, downloaded and installed this file from Sun(j2re-1_4_2_06-windows-i586-p). All I get is a grayed out pop up box. Is the above mentioned file the right one? If not, which one is? If so, what else needs to be done. Also, will all of my XP machines(SP1 and SP2) need the updated java plug-in?

Thanks for your help.

[erwin]

Hi there

For question 1:
In order to read the History, from the remote machine you need to map a network drive to the WinGate directory on the WinGate server.

For Question 2
You may want to check on the Msoft site for the Java VM required for IE6.
We havent had any reports of Java login showing this with XPSP2. I'll check in the lab this morning.

The only other things are:
Remote Control service bindings check (which you've already done in order for remote GateKeeeper), and obviously the WWW proxy service tick in GK.

Hope this helps

Regards
Erwin

[bwedgeworth]

Question 1
I have mapped the drive and run the program from the Wingate directory on the Wingate server. As I said, everything else seems to show fine. I can make policy changes and everything else. I just dont see anything in the history section.

Question 2
I will check with Microsoft. Thanks and please respond to question 1 at your convenience. Thanks.

[erwin]

Hi there

Just a quick thought.

Apart from the mapped drive, are you clicking on the GateKeeper.exe in the mapped drive (folder) (as this needs to be done) rather then the normal network share of the WinGate Server directory.

I just quickly ran your through your scenario here in the Lab with WinGate 6.0.3 and confirmed this is the case.

When I try to connect remotely with GateKeeper if I:

1.Copy the GateKeeper.exe from the WinGate directory on the server.
or
2.Run it directly from there (without mapping a network drive)
or
3. Copy the GateKeeper.exe from the mapped network drive(WinGate) onto the desktop and try log in.

I cannot see history

But

If I double click the GateKeeper.exe from within the mapped drive(WinGate) History becomes available. So this last method is the correct one to use. Obviously you need to be logging in as adminstrator to see the History as well.

Regards
Erwin

[bwedgeworth]

Erwin,

I believe I have solved my problem. Here's what I did. On the Wingate server, I shared the Wingate folder. I then went to my remote comptuer and mapped a drive to the Wingate server and the Wingate folder. I would then open that drive up on the remote computer and run the gatekeeper.exe. I could see everything except for history. Did this on multiple computers and all had the same results.

Then, trying something else, I went into My Network Places and added a network place for the Wingate server. Drilled down until I reached the Wingate folder and created the share that way. I then accessed the network place and ran gatekeeper.exe and was able to see history. I then disconnected my mapped drive and restarted everything to make sure it works, and it does. The mapped drive, at least in my environment, doesnt work. But, adding a network place does. By the way, I running on a XP SP2 client. Dont know if that has any bearing on it, but anyway.

Also, I was able to solve my java authentication problems. After adding the sun java VM program to my PC, I had to disable my Adaware program from blocking pop-up's. The same also had to be done in IE6. It seems that IE6 and Adaware view the java authentication box as a pop-up and therefore block it. Thanks for all of your help.

Buddy