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licence already activated

Dec 14 04 5:56 pm

Hello.
We have licence. I activate it at WG 6.0.3 succesfully.
Once, my WG server was system crushed.
I change my master HDD and install OS MS W2000.
Then I install WG 6.0.3 and try to add my licence. But get the phrase at subj. What can I do now? I can e-mail our licence data if it needed.
It's emergency. :(
Thanks.

Dec 14 04 6:06 pm

You have to deactivate the license first - you can do that either from the previously installed Wingate or drop a message to Matt Parker (mattp@qbik.com) explaining your situation - he is the license master. You will need to provide him with your license details - the name of the licensee, the date the license was activated - he will be able to deactivate the license then.

Aside of the license question, what module was reported by the system as being an originator of the crash?

Dec 14 04 8:32 pm

Thnx genie!
All clear.
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