FTP problem with 4.0.1

[croydon]

I am working for a company that uses Wingate 4.0.1. (they plan to upgrade later in the year) on NT4.

I have noticed that it is not possible to use FTP on any of the pcs on the network other than to access the webserver. I assume there is some setting in Wingate that is restricting access to external sites. I have checked Gatekeeper and the FTP Proxy server is set on port 22 (I understand 21 is used for outbound FTP and 22 for inbound).

All the pcs use WinXP Pro and and can access webpages.

Does anybody have any suggestions on the settings I should check? Thanks.

[Pascal]

What FTP client are you using?

From the WinGate version, I would assume they are using either WGIC or the FTP proxy - suspect it might be directly through the FTP proxy. When you are connecting through the proxy, set the following:

host: <internal IP of WinGate server>
username: user@ftpserver:port
password: normal password

Thus, if your WinGate server has the internal IP of 192.168.0.1 then when logging in to ftp.somesite.com as "user123" with password "xyz" you would have in your FTP client:

host: 192.168.0.1
username: user123@ftp.somesite.com:21
password: xyz

That should help.

[croydon]

I have been using two FTP clients, FTP Surfer and Core FTP.

I checked GateKeeper and the FTP Proxy Server service is running (can't find WGIC).

I tried accessing an external site of my own - croham.com, using both the FTP clients. The results were basically the same. I also tried using ports 21 and 22 (as the FTP Proxy Server is set to 22 here).

In both cases after a number of retries the FTP clients timed out. The text displayed may help though.

Using port 22:

Wingate Engine FTP Gateway ready
User crohamcom00@ftp:croham.com:22

Using port 21:

User crohamcom00@ftp:croham.com:21
Cannot log in


The ftp site, username and password were correct.