Sorry for the delay. We're closed over the weekend. Could you create a new support ticket at the online help desk and include the following information please. This will let us see your current WinGate configuration, and provide a glimpse of your network topography.
http://support.qbik.com/index.php?_a=tickets&_m=submit1. WinGate Registry
GateKeeper --> Options menu --> Advanced --> Save Registry
2. WinGate Config Report
GateKeeper --> Options menu --> Advanced --> Save Config Report
3. ipconfig/all from one LAN Client
(Windows) Start menu --> Run --> cmd --> ipconfig/all >> C:\ipa-client.txt
4. ipconfig/all from the WinGate Server
(Windows) Start menu --> Run --> cmd --> ipconfig/all >> C:\ipa-server.txt