License and...

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License and...

Postby breese » Jun 03 09 12:25 pm

I have the Professional version with 6 concurrent users.
Are inbound (web server) connections considered in the 6 users?

Also, How do I expire conected users?
I have connected (thru the web) and disconnected 3 times.
After 30 minutes, Wingate still showed these 3 connections as live...

thanks
breese
 
Posts: 59
Joined: Feb 26 09 11:57 pm

Re: License and...

Postby logan » Jun 03 09 3:32 pm

breese wrote:Are inbound (web server) connections considered in the 6 users?

Yes they are.

breese wrote:Also, How do I expire conected users?

Right click on that users computer in the Activity tab and click terminate all sessions.

breese wrote:I have connected (thru the web) and disconnected 3 times.
After 30 minutes, Wingate still showed these 3 connections as live...

Can you provide more detail about this? What are "these 3 connections" exactly?
logan
Qbik Staff
 
Posts: 671
Joined: Oct 19 06 2:49 pm
Location: Auckland, New Zealand

Re: License and...

Postby breese » Jun 04 09 2:27 am

While at work, I am on a Verizon wireless (Cell) card.
I connect up to my web server to listen to my music.

The connection appears as "ip address".myvzn.com
As the day goes on, the Verizon card will re-new its connection and or IP address
I will get another connection to the web server (yet I get no disconnects)

By the end of the day and I get home, I have seen upwards of 3 connections on Wingate yet I have not been "connected" for 30 minutes or longer...
breese
 
Posts: 59
Joined: Feb 26 09 11:57 pm

Re: License and...

Postby logan » Jun 04 09 4:35 pm

It sounds like WinGate isn't timing out the hash entry for the connection and neither party is closing the session (either by a FIN or RST packet). Have timeouts been disabled manually in WinGate's ENS driver? Could you create a support ticket at the help desk and include the following information with it.

GateKeeper --> Options menu --> Advanced --> Save Registry
logan
Qbik Staff
 
Posts: 671
Joined: Oct 19 06 2:49 pm
Location: Auckland, New Zealand


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