How to allow external users from accessing Webserver

[tflow93]

Dear Support,

My company recently setup a Eleave-server, Installed behind the Proxy Server, that is allowed external users from applying leave thru online. Those users located at office are able to access the server by pointing to its private-IP(199.100.1.1) but those out of the office are fail to access it. Although I already set the "redirect & port" under the "port security" option of extended networking portion. am I omitted some settings under the extended networking portion ? Below is my setting under the "Port security" option.


(1) connection type : Connections from the Internet
(2) Check/click internet connections to Wingate PC & TCP under port range specification option
(3) Check/click Redirect packets to IP address (199.100.1.1) under action portion
(4) check/click cloak connection failures & used default timeouts under options

Pls advice, hopefully receive your reply sooner.

Thank you very much.

[adrien]

Hi

Presumably you're doing this on port 80?

Is the server you're redirecting to also on the outside of the DMZ? Or are you just using public IPs in your internal network (generally not a good idea).

Private IPs are:

10.x.x.x
172.16.x.x - 172.32.x.x
192.168.x.x

Anything else (except localhost, multicast and local broadcast) are public, and you can expect these to be real computers on the internet. If you use public IPs in your LAN, you won't be able to reach networks using those real IPs on the internet.

If (in the port range setting) you selected "don't translate source IP", then WinGate will need to be the default gateway for the server you're redirecting to.

If you're redirecting to a server on the same subnet that the request comes in on, then you can't set this option, or the return packet would go directly back to the remote client, instead of via WinGate.

Regards

Adrien

[tflow93]

Hi support,

Thanks to your reply on my post & my problem already solved, but the server(Wingate) halt/stop quite frequent recently. There were some wingate_crash log files created in wingate folder & how do I attached the files to you for reference ? There was a error message "The extention dmp is not allowed" when I try attache the files.

[MattP]

Hi,

Can you email those crash dump files to support@wingate.com please?