Please help configuring Wingate

[pgr]

Hello,

I'm trying Wingate 8 Free and I'm having trouble configuring my network... I used Wingate in the past, but it was with versions 5 and 6 (if I recall correctly) and this is too different (looks much improved, I must say).

So, this is my situation: I started from a previously working network where "the Internet" arrives from an upstream switch and enters a wireless router. This router runs a network in the range 192.168.0.* that has a single PC and connects a few other devices via wireless.

My idea is to extend this network to another wireless, where (no more than 3) people will connect with some access restrictions enforced by Wingate.

So I added a NIC to that PC, and installed Wingate there. This new network is range 192.168.2.*.

I want Wingate to route traffic between the two NICs on this PC, knowing which way to the Internet (the gateway is 192.168.0.1, on the first NIC). When this is working, I will set up my restrictions (e.g. no access to facebook, etc.). I don't want to join the two networks, I just want the second network to get Internet access through the first.

But I can't get basic Internet access to work for people connecting via the new wireless. The most I could get was to seeing a Wingate "Request denied" page when pointing their browsers at the WIngate PC, by IP address. They have no ping, no DNS, no external access, even by IP.

I am lost in the Wingate interface... please tell me where to start troubleshooting (and any other information you might need in order to help me...)

Thanks!

[adrien]

HI

the first thing to check would be what services are installed. By default WinGate 6 installed DHCP and DNS services, and they were running (and you couldn't delete them, only stop them)

By default WinGate 7 doesn't have these services, so you may need to add for instance a DNS service to get DNS resolution working for your client computers.

Regards

Adrien

[pgr]

Thanks, Adrien, for your reply.

I am satisfied that DHCP is working fine (the new wireless router is providing it, and I do see the correct addresses and can ping inside my new network).

I had added a DNS service in Wingate. I'm not sure it's working, though...

However, I'm pretty sure I have some other, more basic, problem, because I can't ping external IP addresses, and that doesn't go through DNS at all.

I have set up both NICs as Internal, is that correct?

How should I bind these NIC's to the basic services (DNS + WWW Proxy, I suppose)?

Is there I a way to post the full config here to facilitate you helping me?

Thank you.

[pgr]

While I wait for answers to my last reply, I have found the way to export configuration using the separate utility, I have a wingate.config file and I zipped it.

Is it ok to post this online or does it contain some sensitive info, like passwords?

(I'm not tremendously worried because security is not a particular concern here, I don't mind if the world knows my network topology. But I would like to know the "best-practices" for sharing Wingate configuration files on these forums...)

[labull]

You could email the information to support@wingate.com

[pgr]

Thank you, I did send an email to support. After a few emails back and forth, today I finally got this sorted out with the help of a Wingate support person remote controlling my desktop and changing my configuration for me as I watched. Cool.

It turns out that despite my DHCP settings looking right on the router that provides DHCP, they weren't really correct when they got to the client (my Android phone I was using for testing). My setting of using as a gateway a different ip address from the router was getting "corrected", i.e., dumped.

We set up DHCP service in Wingate instead of on the router and the settings went through correctly to the client, thus enabling access.

Thanks to everybody that helped.