Puresight GUI failed to load.

[Mr Aimin]

Hai Wingate Expert.
Have a nice day.
I have 1 question, I installed PureSight8.3.2.4773 in our Wingate server.
Before this I already installed WinGate8.2.5.4733 services and successfully running.
Our Wingate server using Window Server 2012 R2 64 bit.
May I know how to solve it and below the error screenshot:

Attachments

Puresight error

Puresight.jpg (23.39 KiB) Viewed 7266 times

[adrien]

Hi

that version of PureSight needs WinGate 8.3.4, you should update your WinGate version (can just install over the top).

Regards

Adrien de Croy

[Mr Aimin]

Hai Adrian, thanks for your answer.
If dont want to upgrade Wingate version, what version of Puresight suitable with Wingate8.2.5.4733?
Thanks.

[adrien]

Hi

you can access our old downloads from http://cloud-dl.qbik.com/archive/

But I wonder why you don't want to update? We fixed a lot of bugs since 8.2.5, and you can use your existing license and just install over the top.

Regards

Adrien

[Mr Aimin]

Haii Adrien,

If I update the existing setting will lost right?
I dont want to configure again.
That why I want to install old Puresight. But which version of Puresight I have to download?
Thanks.

[adrien]

Hi

no, it will keep all your settings, you can just install over the top.

If you want to make certain, you can take a backup first using the WinGate Configuration utility (in the WinGate\Utilities folder)

Regards

Adrien

[Mr Aimin]

Hii Adrien,

Can you share with me the steps for backup using the WinGate Configuration utility (in the WinGate\Utilities folder)?

[adrien]

Hi

there should be a WinGateConfigurationReadme.txt file in there as well which tells you how to use it.

It is a GUI app, so you can just run it.

Regards

Adrien

[Mr Aimin]

Hii Adrien,

If i still need using old Wingate (8.2.5.473), what the suitable version for Puresight?
I already open http://cloud-dl.qbik.com/archive/ , so many Puresight version here.
Please advise.
Thanks

[adrien]

Hi

http://cloud-dl.qbik.com/archive/PureSight8.2.5.4733-USE.exe

[Mr Aimin]

Hii Adrien,

Thanks a lot.
I will try first.