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Postby neujron » Aug 16 04 4:31 pm

Hi,

If ever I request for a trial key and activate it, what happens if it expires already? What will happen to our license key?

You're going to issue a fix before our trial key expires? Just want to confirm before doing so.

Adrien, did you successfully connect to our machine? I want to verify if I have set the configuration correctly.

Thank you very much.
neujron
 
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Postby adrien » Aug 16 04 7:07 pm

Hi

The sum of all the features given by all the keys you have installed is used. So when the trial key expires, your existing key will continue to work, you would just lose the extra features that the trial key was providing.

I haven't had a chance to log into your system yet, I will do that soon.

We will definitely issue a fix before 30 days is up.

Adrien
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Postby neujron » Aug 16 04 7:20 pm

Hi Adrien,

Kindly please tell me what specific "extra" features that may be lose after the trial key expires?

Just want to make sure it will not touch or mess any setup we have after the trial period.

Thanks.
neujron
 
Posts: 76
Joined: Jul 27 04 4:19 pm

Postby adrien » Aug 16 04 7:26 pm

Hi

You won't lose anything you currently have, you would only lose the extra things added by the trial, since it is a WinGate 6.0 Enterprise 250+ license.

This page lists the features that are dependent on the type of license you have:

http://www.wingate.com/wingate-licensing.php

Adrien
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Postby neujron » Aug 16 04 8:06 pm

So we will request a trial key then and we will do it within today.

I'll keep you posted whatever will be the outcome.

Thanks.
neujron
 
Posts: 76
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Postby neujron » Aug 16 04 8:42 pm

Hello Adrien,

That trial key made it worked! The error was gone already.

Thanks for the help, we'll be waiting for the fix as you have promised. Please nofity us immediately if it is available already for download.

Keep up the good work!
neujron
 
Posts: 76
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