WWW or WEB access so slow, but seems to be only web

[brettsilverthorn]

Can anyone shed any light on what I should check for this issue. I have a two PC setup, One is on Direcway Satilite connection with wingate server on it with ENS installed. This PC screems on the internet the web browser is 50% faster.

When I browse the web on the internet from my workstation <behind> wingate it really slow, BUT FTP's are gast, streaming video is fine, NNTP is ok. Only seems to be WEB or port 80. I have verified the network settings getting passed by DHCP and the DNS etc are correct. Any ideas on why this weird phenomen is happening would be greatly appreciate, I have also tried it with the wingate client installed or turned on and with out slow web access either way. It takes about a 15 to 20 seconds to the main msn page and ebay takes forever, but on the server these pages pop.

Brett Silverthorn

[Pascal]

Are you using any data scanning plugins ? You could try disabling them (If you have any) and turning off logging, caching, etc. to see if that improves performance. (Unless you are proxying the Server itself, it will connect out directly) You could also try to proxy the server itself, by pointing it at 127.0.0.1:80 to see if that also runs slower then. It would indicate if the problem lies on the WinGate server or if it might be related to the client.

Which version of WinGate is this with ?

[brettsilverthorn]

It is Version 5.22, Yes it is slow going thru 127.0.0.1 port 80. If I take that off it is quite a bit faster. Makes no sense though due to this is a clean week old install of XP and Wingate 5.22, not much tweaking done on 5.22 other setting up a mail proxy so it is pretty plain out of the bos so to speak install.

[Pascal]

It is Version 5.22, Yes it is slow going thru 127.0.0.1 port 80. If I take that off it is quite a bit faster. Makes no sense though due to this is a clean week old install of XP and Wingate 5.22, not much tweaking done on 5.22 other setting up a mail proxy so it is pretty plain out of the bos so to speak install.

No plugins ?

Other than that, does turning off logging, etc. make any significant difference ? Are there any other interesting bits ? (Like a large user database, etc.)

[brettsilverthorn]

No plugins at all, I will turn off logging and try it. As far as usebas only myself and one other person.

[Pascal]

No plugins at all, I will turn off logging and try it. As far as usebas only myself and one other person.

As it's only for HTTP / Port 80 traffic (Proxied, as the server -> 127.0.0.1:80 connection indicated), I'd think it was something to do with the HTTP Proxy setup.

Apart from the obvious internal differences, the majors are basically caching and the policies. As it's out of the box, you might want to try disabling caching as well to see if that makes a difference. (Corrupt Cache index file, perhaps ? Or maybe even slow disk access in general ?)

Would you be willing to run a debug kit so I could see the flow of execution through the HTTP proxy, please ? (Or perhaps even a network capture, which would give a better indication of the packets travelling through WinGate)

[brettsilverthorn]

Yes I would be more than happy to run whatever you would need on this end. Sorry for the slow repsonse but we have been fighting a bad cold here and are a little under the weather. Internet has taken a back seat at the moment to cough drops and sleep ;-). Let me know what would help. Turning logging off did not make any real noticable differnce to me.

Brett

[Pascal]

Let me know what would help. Turning logging off did not make any real noticable differnce to me.

Chicken soup ? Hope you feel better soon, in the meantime, at the risk of sounding a bit mercenary, I've sent you a debug kit.

The main thing I'm after there is seeing where any abnormal time delays happen, etc. OR if there are any interesting messages that might help to explain this.

There's no rush though, whenever you feel up to it. Thanks,

[brettsilverthorn]

Ok sorry for the long delay I am back now, I never recieved a debug packet in e-mail but I am ready to run whatever you need. FTP access seems to be ok, but everything is pretty dog slow as mentioned before.

Brett

[Pascal]

Ok sorry for the long delay I am back now, I never recieved a debug packet in e-mail but I am ready to run whatever you need. FTP access seems to be ok, but everything is pretty dog slow as mentioned before.

Listed as sent 11/2/2004, 03:00PM. Is the address in your profile correct ? I'm resending it now.

[brettsilverthorn]

Yes it is correct.

[Pascal]

Yes it is correct.

Did you get the debug kit ?

[brettsilverthorn]

Not yet, but I am getting replies from the forum when you and I post to it so I know mail is working.

[Pascal]

Not yet, but I am getting replies from the forum when you and I post to it so I know mail is working.

Okay, I sent from a different account this time. It seems as if regular email from my qbik account is not getting through to you. Let me know if you get it / not, please.

[alejandroc]

Hey,

Just wondering, in the WWW Proxy Server Service, in Connections tab, did you select the "through cascaded proxy server"? Direcway usually installs it's own http acceleration proxy listening on port 83 or 85. So wingate has to cascade through that proxy (127.0.0.1:83). That could explain why your server is fast but not your clients, since Wingate is not cascading through direcway's http acceleration proxy.
Do you experience trouble with Secure Sites?

Hope it helps,

Alejandro
Guatemala