-----Original Message-----
From: Microsoft Australia Product Support [mailto:aushelp@microsoft.com]
Sent: Saturday, 14 February 2004 4:31 PM
To: Leo Kalas
Subject: RE:{RTCProd#004-288-401}Windows 2000 SP4 and Promise Supertrak SX6000
Dear Leo,
Thank you for contacting Microsoft Online Assisted Support.
I appreciate the time that you have taken to provide us with your feedback regarding the Windows 2000 SP4. The information you have provided is considered useful and constructive. It will be passed on to the appropriate area for analysis and possible implementation into future products.
If there is anything else I can assist you with, or if you have further comments, please do not hesitate to let me know.
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http://support.microsoft.com/default.as ... eement.htm
Kind regards,
Darren Formosa
Microsoft Australia & New Zealand Technical Support
http://support.microsoft.com
-----Original Message-----
From: Leo Kalas
Date: Friday, February 13, 2004 06:55 AM
To:
nwoodhead@westan.com.au (
nwoodhead@westan.com.au)
Cc:
aushelp@microsoft.com (
aushelp@microsoft.com);
support@promise.com (
support@promise.com)
Subject: Windows 2000 SP4 and Promise Supertrak SX6000
Hi,
Yesterday whilst attempting to load up the latest service patch SP4, and updates to handle the recent Security patch for Windows we had an error occur with the Boot Partition.
The error was ‘Inaccessible Boot device’.
The Promise Raid controller seemed to be in functioning order according to the BIOS Utility.
To resolve this we had to
Boot from Disk 1 of the Microsoft SBS.
Press F6 to install the Supertrak SX6000 latest Driver
Select the Recovery Option (R)
Use the Automatic Option.
The system then recovered to normal.
Has there been any Issue when apply the Windows 2000 SP4 and the Promise Supertrak SX6000 Controller ?
References:
http://support.microsoft.com/default.as ... -us;822052
http://www.promise.com/smi01_eng.htm
Regards
Leo Kalas