Wingate 6.0.3 pop3 collection: retrieving...

[dovale]

hello,
I need help:

pop3 collection: retrieving message 2/7 for geralcmrg@mail.cm-ribeiragrande.pt and does not receive the remaining messages
little messages, 43k, 35k ...

sorry my english.

[neil]

If you turn on Debug logging for the SMTP server, and then trying running a POP collection again. What does the the POP Collection log file show?

Is it always the second message that gets stuck, or is does it vary?

Regards

Neil

[dovale]

it receives, but delay and transfers after varies attempts.



10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK POP3 mail.cybermap.pt v2001.78rh server ready
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt C=>: CAPA
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: +OK POP3 mail.cybermap.pt v2001.78rh server ready
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt C=>: CAPA
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: +OK POP3 mail.cybermap.pt v2001.78rh server ready
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt C=>: CAPA
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: +OK Capability list follows:
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: TOP
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: LOGIN-DELAY 180
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: UIDL
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: STLS
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: USER
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: SASL LOGIN
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: .
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt C=>: USER secretaria
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: +OK Capability list follows:
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: TOP
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: LOGIN-DELAY 180
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: UIDL
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: STLS
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: USER
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: SASL LOGIN
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: .
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt C=>: STLS
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: +OK User name accepted, password please
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt C=>: PASS ********
10/06/04 19:55:01 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: +OK STLS completed
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: +OK Mailbox open, 0 messages
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt C=>: STAT
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK Capability list follows:
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: TOP
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: LOGIN-DELAY 180
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: UIDL
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: STLS
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: USER
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: SASL LOGIN
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: .
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt C=>: STLS
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: +OK 0 0
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt C=>: QUIT
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK STLS completed
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Debug: secretaria@mail.cm-ribeiragrande.pt <=S: +OK 0 0
+OK Sayonara
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Traffic 49 230 0 0 0s
10/06/04 19:55:01 127.0.0.2 <system> 0000000087 Terminated exit code 0
10/06/04 19:55:01 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt C=>: CAPA
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK Capability list follows:
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: TOP
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: LOGIN-DELAY 180
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: UIDL
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: USER
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: SASL PLAIN LOGIN
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: .
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt C=>: USER geralcmrg
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK User name accepted, password please
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt C=>: PASS ********
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt C=>: CAPA
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: +OK Capability list follows:
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: TOP
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: LOGIN-DELAY 180
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: UIDL
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: USER
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: SASL PLAIN LOGIN
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: .
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt C=>: USER informaticacmrg
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK Mailbox open, 3 messages
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt C=>: STAT
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: +OK User name accepted, password please
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt C=>: PASS ********
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK 3 104876
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt C=>: UIDL 1
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK 1 41641c8c00000001
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt C=>: UIDL 2
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: +OK Mailbox open, 2 messages
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt C=>: STAT
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK 2 41641c8c00000002
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt C=>: UIDL 3
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: +OK 2 217420
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt C=>: UIDL 1
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK 3 41641c8c00000003
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Requested: POP3 Collection: no new messages for geralcmrg@mail.cm-ribeiragrande.pt
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt C=>: QUIT
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: +OK 1 41641b0c00000001
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt C=>: UIDL 2
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: +OK 2 41641b0c00000005
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Debug: geralcmrg@mail.cm-ribeiragrande.pt <=S: +OK Sayonara
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Requested: POP3 Collection: no new messages for informaticacmrg@mail.cm-ribeiragrande.pt
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt C=>: QUIT
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Traffic 86 412 0 0 1s
10/06/04 19:55:02 127.0.0.2 <system> 0000000085 Terminated exit code 0
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Debug: informaticacmrg@mail.cm-ribeiragrande.pt <=S: +OK Sayonara
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Traffic 83 388 0 0 1s
10/06/04 19:55:02 127.0.0.2 <system> 0000000086 Terminated exit code 0

[neil]

Well looking at that log file i see you have 3 users all collecting from the same server, which shouldn't be a problem. Looking at the user geralcmrg, he checks his mail account successfully, there are no new messages and so disconnects, which all takes place in a second. So on this attempt i'm pressuming everythign worked ok. Do you have debug log entries for when this account has new messages and has problems?

Regards

Neil

[olaf.krause]

Also if the UIDL are listed in the registry they will not be downloaded. So could you please also check your registry?

For that have a look at HKLM/Sofware/Qbik/wingate/settings/POP3Colection/<account>/UIDL

may be the registry path differs a little bit (I wrote down what I remembered since I'm not in front of a wingate server at the moment)

bye