can't change history settings from Remote Gatekeeper

[grtoro]

When I try to change the history settings and I press OK, I get an Access Denied error. I am using version 5.0.7.

By the way, are the History Settings a source of problems (memory leaks/) as they were in earlier versions? I was trying to disable History (and many of the logging options) after I had two unexplained failures of the Wingate Server yesterday.

Thanks,

Gabriel

[tim]

When I try to change the history settings and I press OK, I get an Access Denied error. I am using version 5.0.7.
By the way, are the History Settings a source of problems (memory leaks/) as they were in earlier versions? I was trying to disable History (and many of the logging options) after I had two unexplained failures of the Wingate Server yesterday.
Gabriel

Hi, History is only available with GateKeeper running from the WinGate machine. Were you connecting remotely? In which case this will be the issue.

If not, can you describe the sequence of changes you made to get this error? We will attempt to reproduce the problem here.

Tim

[grtoro]

Tim,

Thanks for your response. I was working remotely (as indicated on the subject of my message, but not on the text).

Regarding my other question:

"By the way, are the History Settings a source of problems (memory leaks?) as they were in earlier versions? "

Does history logging cause problems such as unexplained crashes?

Thanks,

Gabriel

[tim]

Tim,
Thanks for your response. I was working remotely (as indicated on the subject of my message, but not on the text).

"By the way, are the History Settings a source of problems (memory leaks?) as they were in earlier versions? "

Does history logging cause problems such as unexplained crashes?

We have has issues with the History, yes. While rare, some people experience problems are have to disable logging to improve the situation.

TIm

[adrien]

One other thing - I have also seen the "access denied" message in this case, even if you can see the history.

One thing I did find however, is that the changes were actually applied, and so you can basically ignore this message.

Adrien