wingate doesn´t give service

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wingate doesn´t give service

Postby Luis » Oct 17 08 8:26 pm

Hello,

We have a W2003 Standard edition (Active Directory server with DNS server and DHCP server) with the latest version of wingate with 250 licenses. It´s run over a HP server with 2 network interfaces.
One interface connects with the swicth A and the other interface with the swicth B. In the first switch also we have the iNet router and in second one (swicth B) the rest of the lan.

When we boot the server the service beguins correctly but at few hours it stops to give service. The server works correctly but wingate doesn´t work. I try to open the gatekeeper but i can´t. I obtain a message error like "it´s impossible to connect to active directory...." (or something similar). All the other functions of the server works fine. The DHCP gives IP, the DNS server resolves good and i can search in the active directory and manage it)

In the wingate´s log doesn´t appear something extrange and in the logs of W2003 no error record appear.

This happened ever 20h - 24h and when the server is under heavy load (140 users), but CPU and memory ussage seems normal.

Someone can help me?

Thanks,

Luis
Luis
 
Posts: 1
Joined: Oct 17 08 8:57 am

Re: wingate doesn´t give service

Postby logan » Oct 20 08 4:50 pm

Hi Luis,

Could you send a couple of logfiles from days where your WinGate stops giving service to support@wingate.com.

Thanks,
Logan
logan
Qbik Staff
 
Posts: 671
Joined: Oct 19 06 2:49 pm
Location: Auckland, New Zealand


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