Hi Peter,
6.0.4 is a pretty old version of WinGate now. The latest is 6.6.3. Are you able to set up 6.6.3 on a test server to ensure that the problem hasn't already been fixed?
I believe "allow https traffic (TCP port 443) directly" means to allow port 443 traffic through NAT. This is the default behaviour unless the client is manually configured to use a www proxy server, in which case HTTPS connections will be made through the proxy rather than through NAT. You can configure your internet browser to not use the specified proxy for HTTPS traffic and this should let HTTPS out directly.
- Control panel -> Internet Options -> Connections tab -> LAN settings -> Advanced
- Uncheck "Use the same proxy server for all protocols"
- Blank the 'Secure' address and port
If you're still having problems, can you get the following information, and send it to
support@qbik.com for me. This will provide information about your current WinGate configuration and network topography.
1. WinGate Registry
GateKeeper --> Options menu --> Advanced --> Save Registry
2. WinGate Config Report
GateKeeper --> Options menu --> Advanced --> Save Config Report
3. ipconfig/all from one LAN Client
(Windows) Start menu --> Run --> cmd --> ipconfig/all >> C:\ipa-client.txt
4. ipconfig/all from the WinGate Server
(Windows) Start menu --> Run --> cmd --> ipconfig/all >> C:\ipa-server.txt