There was an internal error in WinGate.

[FarshidGolkarihagh]

Hi

I have been using wingate for while and everything was working fine. however when I try to open the management console I get the following error:

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Internal Error
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There was an internal error in WinGate.
You should check your system settings
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OK
---------------------------

When I look at the logs from

C:\Program Files\WinGate\Logs\Global

#Fields: SeqNo DateTime IP User LogSource ThreadId Context Severity EventId LogText
#Remark: TimeZone: +00:00
2 01/07/2020 22:11:28.326 DNS Client 1288 1 warning 0 response code 3 (NXNAME) from 192.168.1.254, processing aborted for query: test-ed1157a3-e7d8-41c1-832d-efe358be7e10.dnsloopcheck.qbik.com (type A)
3 01/07/2020 22:22:07.088 127.0.0.1 WinGate UDB 2844 NTLM warning 0 Authentication failed to Remote Control Service
4 01/07/2020 22:22:07.089 127.0.0.1 Unknown Remote Control Service 2844 10 warning 0 Login failed
5 01/07/2020 22:22:51.782 127.0.0.1 WinGate UDB 6272 NTLM warning 0 Authentication failed to Remote Control Service
6 01/07/2020 22:22:51.782 127.0.0.1 Unknown Remote Control Service 6272 13 warning 0 Login failed
7 01/07/2020 22:22:54.943 127.0.0.1 WinGate UDB 6272 NTLM warning 0 Authentication failed to Remote Control Service
8 01/07/2020 22:22:54.943 127.0.0.1 Unknown Remote Control Service 6272 13 warning 0 Login failed
9 01/07/2020 22:23:01.139 127.0.0.1 WinGate UDB 6272 NTLM warning 0 Authentication failed to Remote Control Service
10 01/07/2020 22:23:01.139 127.0.0.1 Unknown Remote Control Service 6272 13 warning 0 Login failed
1 01/07/2020 22:26:36.344 DNS Client 7072 1 warning 0 response code 3 (NXNAME) from 192.168.1.254, processing aborted for query: test-d41cd789-bbbb-4c3d-b6c7-ee3408628613.dnsloopcheck.qbik.com (type A)
1 01/07/2020 22:36:07.144 DNS Client 3940 1 warning 0 response code 3 (NXNAME) from 192.168.1.254, processing aborted for query: test-875b748d-0353-4f0e-8627-aff5d160adfd.dnsloopcheck.qbik.com (type A)

Any Idea on what might be the problem?

Any help is very much appreciated.

Kind regards,
Fash

[adrien]

Hi

the logs don't really show anything, those DNS lookups are probes to see if a DNS server in use is able to do internet lookups (e.g has forwarding enabled)

Did you recently upgrade WinGate? Is WinGate Management running on the same computer as WinGate service? That internal error normally only happens if the engine and management console versions are out of sync.

Regards

Adrien