socket exception in CTCPMappingSession::OnRead()

[ngtech]

Hi,
My vendor connecting from internet complaining intermittent connection problem as shown in the log file below. It happens for sometime already. Basically it map to an internal web server. Pls advise.

P/S: It is from the same IP.

09/28/06 09:02:59 888.888.888.888 Guest 0000011202 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:00 888.888.888.888 Guest 0000011204 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:00 888.888.888.888 Guest 0000011204 Traffic 5958 1020 1020 5958 0s
09/28/06 09:03:00 888.888.888.888 Guest 0000011205 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:00 888.888.888.888 Guest 0000011202 Traffic 11138 2133 2133 11138 1s
09/28/06 09:03:00 888.888.888.888 Guest 0000011205 Traffic 1076 466 466 1076 0s
09/28/06 09:03:00 888.888.888.888 Guest 0000011206 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:00 888.888.888.888 Guest 0000011207 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:00 888.888.888.888 Guest 0000011206 Traffic 3263 947 947 3263 0s
09/28/06 09:03:00 888.888.888.888 Guest 0000011207 Error: Caught socket exception in CTCPMappingSession::OnRead() Connection Reset by Remote Host - terminating
09/28/06 09:03:00 888.888.888.888 Guest 0000011207 Traffic 10769 957 957 12817 0s
09/28/06 09:03:00 888.888.888.888 Guest 0000011208 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:00 888.888.888.888 Guest 0000011209 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:00 888.888.888.888 Guest 0000011208 Error: Caught socket exception in CTCPMappingSession::OnRead() Connection Reset by Remote Host - terminating
09/28/06 09:03:00 888.888.888.888 Guest 0000011208 Traffic 10240 476 476 12288 0s
09/28/06 09:03:01 888.888.888.888 Guest 0000011209 Traffic 5359 474 474 5359 1s
09/28/06 09:03:07 888.888.888.888 Guest 0000011213 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:08 888.888.888.888 Guest 0000011214 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:08 888.888.888.888 Guest 0000011214 Traffic 10054 1028 1028 10054 0s
09/28/06 09:03:08 888.888.888.888 Guest 0000011213 Traffic 12057 2704 2704 12057 1s
09/28/06 09:03:08 888.888.888.888 Guest 0000011216 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:09 888.888.888.888 Guest 0000011217 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:09 888.888.888.888 Guest 0000011217 Traffic 1795 385 385 1795 0s
09/28/06 09:03:09 888.888.888.888 Guest 0000011216 Error: Caught socket exception in CTCPMappingSession::OnRead() Connection Reset by Remote Host - terminating
09/28/06 09:03:09 888.888.888.888 Guest 0000011216 Traffic 10769 961 961 12817 1s
09/28/06 09:03:09 888.888.888.888 Guest 0000011218 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:09 888.888.888.888 Guest 0000011220 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:09 888.888.888.888 Guest 0000011218 Error: Caught socket exception in CTCPMappingSession::OnRead() Connection Reset by Remote Host - terminating
09/28/06 09:03:09 888.888.888.888 Guest 0000011218 Traffic 10240 476 476 12288 0s
09/28/06 09:03:09 888.888.888.888 Guest 0000011220 Traffic 5359 474 474 5359 0s
09/28/06 09:03:12 888.888.888.888 Guest 0000011222 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:12 888.888.888.888 Guest 0000011223 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:13 888.888.888.888 Guest 0000011223 Traffic 2057 478 478 2057 1s
09/28/06 09:03:13 888.888.888.888 Guest 0000011222 Traffic 13196 1072 1072 13196 1s
09/28/06 09:03:13 888.888.888.888 Guest 0000011224 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:14 888.888.888.888 Guest 0000011225 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:14 888.888.888.888 Guest 0000011224 Traffic 13308 1714 1714 13308 1s
09/28/06 09:03:14 888.888.888.888 Guest 0000011225 Traffic 2057 483 483 2057 0s
09/28/06 09:03:14 888.888.888.888 Guest 0000011226 Requested: TCPMapping: connection to 192.168.118.3:80
09/28/06 09:03:22 888.888.888.888 Guest 0000011097 Traffic 253211 44426 44426 253211 127s
09/28/06 09:03:22 888.888.888.888 Guest 0000011124 Traffic 14497 16146 16146 14497 104s

[ImmediateAction]

1. Have you considered testing with ENS's Port Security instead of Mapping?

2. Do you have this problem when you connect to that mapping? i.e. is it isolated to the client?

[ngtech]

1. Not suitable for me. I need to control which IP have access.
2. Have to check it out first.

1. Have you considered testing with ENS's Port Security instead of Mapping?

2. Do you have this problem when you connect to that mapping? i.e. is it isolated to the client?

[adrien]

Hi

what OS is WinGate running on - is is XP SP2?

Adrien