Trouble getting set up

[Baphomet]

Hello,

I am having trouble getting my VPN tunnel set up. I am trying to connect to my work LAN with my home PC.

Both are located behind NAT firewall router devices. I have opened port 809 on my LAN router, which is connected to the internet by a T1 with a static IP, my home PC is on cable broadband with a dynamic IP. I have the LAN set up with the internal IP range 192.168.1.x and home is 192.168.0.x.

I set up the VPN software on a PC on the LAN, and exported the certificate, but when I try to connect at home, it will not establish a connection.

Please let me know what additional information would be helpful.

Thank you very much, I am excited to get this running, I plan to purchase multiple licenses for my office staff.

-Mike

[jamesc]

I have opened port 809 on my LAN router

WinGateVPN uses TCP/UDP port 809 by default. Can I get you to test with telnet that you actually have the ports open for connectivity?

To telnet into the Host:
On the "Joiner" (client, at your home), open a command prompt and test via telnet whether the ports are opened correctly on the "Host".

(windows) Start menu --> Run --> cmd --> telnet -->
open vpn.myserver.com 809

If the Windows goes blank, or say "Press any key" then you have connectivity to that port.
If you get the error message: Connecting To vpn.myserver.com...Could not open connection to the host, on port 809: Connect failed
... Then there most probably is a firewall blocking the port....

I set up the VPN software on a PC on the LAN, and exported the certificate, but when I try to connect at home, it will not establish a connection.

When you are at work, can you confirm your static public ip address is correct? This can be confirmed by browsing to http://www.whatismyip.com
Please make sure the public address corresponds to the one you have set in the WinGate Joiner (Client on your home network).



*Tip. If you are using Windows XP SP2, you may want to check that the firewall is off for the sake of testing

Right Click My Computer --> Manage --> Services and Applications --> Services --> Windows Firewall/Internet Connection Sharing (ICS)

Set the Startup type to disabled. Then stop the service. WinGateVPN has a firewall that is already configured to allow connections from VPN clients; so you will still be secure.