Forum for all technical support and trouble shooting of the WinGate VPN.
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Wingate VPN & pcAnywhere

Apr 16 04 12:15 am

Hi -

I have just installed Wingate VPN trial on our Windows 2000 server.

Despite disabling the Firewall in WingateVPN, I find that as soon if the Wingate service is running, I cannot connect to the server using pcAnywhere. As soon as I stop the service, I can connect as usual.

Any ideas? Thanks.

Keith P.

Configuration:
Win 2000 Server
Solwise 130 DSL Router

Apr 19 04 10:56 am

Hi Keith

Have you opened the appropriate hole in the firewall for PC anywhere to access the service. This can be done by creating the approriate hole/port under the port security tab in ENS in Gatekeeper.

These are ports 5631 (TCP) and 5632 (UDP) (from memory) although these may be different in your config. You will want to select "Connections from the Internet."
This way people connecting remotely to the server with PC anywhere will be allowed through.

If the PC anywhere machine is on a machine behind the server,(not on the server itself) then you can also select the redirect packet option when opening these ports and enter the IP address of the machine that is running PC anywhere.

This way all traffic that comes through the firewall from the Internet on these ports will be sent to this machine.

Regards
Erwin

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Apr 30 04 9:43 pm

So what you're saying is that for users who use a router and port forwarding in order for the vpn connection to be established need to port forward the ports used by pcanywhere?

Then there's really no use in it, if I were to set up something like this, which i'we been thinking about then I wouldn't like to port forward those two ports to the machine which hosts vpn and pcanywhere.

There must be a better solution?

May 04 04 11:48 am

Hi there Keith

After re reading your original post I realised that you had already disabled the firewall on the WinGate server. My apologies for the oversite.

To clarify your scenario :

On the DSL Solwise router : Ports 809 tcp/udp (default for WinGate VPN) opened and forwarded to send VPN traffic to the server running WinGate VPN.

On the DSL Solwise router : Ports 5631 and 5632 opened and forwarded to send PC Anywhere traffic to the same server (as WinGate) running PC Anywhere.

The WinGate VPN firewall is disabled.

PC Anywhere only works when WinGate engine is disabled/stopped correct ?

This seems strange because when you disable the WinGate firewall it will not block any ports at all. Have you tried a Netstat on the server to see what ports are listening once the firewall is disabled?.

WinGate doesnt use any ports for its services etc that are similar to the ones used by PC Anywhere so it shouldnt be stopping PC Anywhere at all. Which is why it is strange that when you stop the WinGate engine PC Anywhere started working again, unless the PC Anywhere config is set to use ports that are used by WinGate (such as 809). This may be something you wish to check.

Regards
Erwin
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