Can not browse - and have no knowledge about TCPIP

[Anila2]

Hi,

I want to join to a VPN via internet.

Unfortunately I have no knowledge about IPs and did not understand the answers to other customers, who also could not browse.

When I run IPConfig on the VPN server machine, I can see:

Ethernet adapter = IP 169.254.43.20
t-online DSL = 217.81.65.14

I created a host for both IP addresses and imported them into another PC, where I created two "VPN to join", and gave them the names "ethernet" and "internet".

The client computer is able to connect to the VPN "ethernet", when both PCs are connected with a network cable. The connection is perfect and the client can browse.

When I switch off the network cable, and the client dials via modem into the internet (the server has a DSL connection), I can connect to the host "internet", I can also see the name of my computer, to which I want to connect, but I can not browse. Nothing happens, when I click on explore.


Please tell me in very easy words, what I need to do.

Thank you,
best regards, Anila

[MattP]

Hi Anila,

The ethernet adapter address on your VPN server (169.254.43.20) is the Microsoft default IP address, assigned to a network card when it can't automatically get an IP address from a DHCP server. What this means is that you have the Network Card configured to automatically obtain an IP address but you have nothing handing out the IP addresses, or if you do, then it can't talk to your server. If you only have a small network, we'd recommend assigning an IP address to this Network Card, try 192.168.0.1 and don't set anything else on this NIC.

What IP address have you set on the joiner PC? If you have to set this IP address statically also, you'll need to set the IP address to a different subnet, try 192.168.1.1. Now, when you connet via modem you should be able to browse.

Please let us know how you get on,

Matt

[Anila2]

Thank you Matt,

it works now!!

Now I have still one small question: Pasqual answered, that I should install Wingate instead of Wingate VPN.

Is this Wingate ProxyServer??? In the description I could not find, that a VPN-plug-in is possible.

Thank you for your help,
best regards
Anila

[Pascal]

It's done via the VPN license. When you install the Proxy Server, it gives you an option to add VPN as well. If you do, you will have VPN available.

During the trial period, you should also have a button available that will generate a VPN license for you if you chose not to use it during the initial installation.

[Anila2]

Dear Pascal,

thank you for your quick reply.

Before I will purchase Wingate, I want to see, if there will be problems, if the Client has installed Windows XP, because the person, who shall be able to log-in, has Windows XP on his PC.

I tested everything with two Windows 2000 Computers and I am happy, that now everything is working fine. Will I have to expect problems, if the client is Windows XP? Or can I setup the client in the same way, like the Windows 2000 client?

Best regards,
Anila

[Pascal]

Should be exactly the same. The one thing you might want to double check is the setup of XP's permissions. (OS level) This is slightly different to the way 2000 handles it, as 2003's is slightly different to XP's again. It's worth just running through that config to make sure you're comfortable with it.

[Anila2]

Hi Pascal,

I hope, you can help me once more. As I posted in a seperate post, our college (uses Windows XP) can not connect. He joines and afterwards he is immedeately disconnected.

I am trying to simulate this with my other computer, who has also meanwhile Windows XP - and now I have the problem again, that I can not browse!

Windows 2000 is the Wingate Server, and he has meanwhile a static IP address: 192.168.0.1.
This worked perfect in the W2000-W2000 environment.

When I try to join from the Windows XP computer, I can connect - but not browse. Maybe - if my own computer can brwose, than our college can also connect?

Thanks for your help,
Anila

[MattP]

Hi Anila,

What IP address does your WinGate server have? The Joining PC needs to be on a different subnet to successfully join the VPN, ie:
WinGate server IP address: 192.168.1.1
Joining pc IP address: 192.168.0.1

Are you seeing an error message about the routes being in conflict when he tries to join?

Regards,

Matt

[Anila2]

Hi Matt,

first of all: My knowledge about all this stoff is really poor... I am sorry.

The Wingate Server has a static address: 192.168.0.1

I don't know, what the internal IP address of the computer on the site of my college is (he is not sitting in front of the PC in the moment), but my peer-to-peer Windows XP get's his IP address automatically. I just shutted it down, but I think, before it was 192.168.0.2 - I will restart it and have a look.

The computer of my college trys all the time to reconnect, and when I was watching my network messages (in Wingate Gatekeeper), I could see something like: behind NAT (and the symbol of a network card), and I could see a yellow symbol, an IP address and the message: conflict with....

Unfortunately then he was again disconnected and the messages have gone.

Best regards
Anila

[Pascal]

The computer of my college trys all the time to reconnect, and when I was watching my network messages (in Wingate Gatekeeper), I could see something like: behind NAT (and the symbol of a network card), and I could see a yellow symbol, an IP address and the message: conflict with....

That message sounds like a Route Conflict warning. Normally that means that the routing tables exported by the two VPN nodes (Server and Joiner) somehow conflict with one-another. (Usually because they are on the same subnet)

Have your colleague check what their IP address(es) is.

Once you've posted that, we can check into the next steps. What would be really useful is a quick diagram of how you have things setup. As I understand it at the moment, you have a WinGate Server running on an XP machine. This is your VPN Server. You then connect to that machine from your local machine, which is on the same network. Your colleague however is in a different location and they are connecting in to your VPN (Joining) to share resources. Is that the case ?

[Anila2]

Dear Pascal,

I can simulate the problem also in the peer-to-peer network. These are the conditions:

I installed the Wingate VPN version on both computers, both times I installed it as server version.

Windows 2000:
I set the TCPIP address to 192.168.0.1

I added a VPN host
I run ipconfig and entered the IP address into the name/IP field, when I created the new host.
I allowed the user XP to connect
I exported the new connection.


Windows XP
I added a join and imported the configuration file


When I run on Windows XP (the client) ipconfig, I am getting:
IP = 192.168.0.2
default gateway = 192.168.0.1

Now I am disconnecting the local net, because I want to simulate the same situation, that I will have with my college, who is not sharing a local LAN with me.

Windows XP (the client) dials into the internet via modem and has another IP address, when I ask with IPConfig.


Windows XP is able to connect to Windows 2000
No I am just seeing, that there is no IP conflict any more - but I get the error message: Computer2000 not accessible.

It's terrible - always something else - and it seems, that I can never browse. Everything was working with two Windows 2000 computers in the network - but my college has a Windows XP computer, so I need to establish it with Windows 2000 (host) and Windows XP (client).

I hope, that you can help me!!!

[Anila2]

An additional information, which may help:

When I am inspecting the tunnel on the Wingate Client (Windows XP), it gives the message: Local Network of XP - in stasis - whatever this means.

Best regards
Anila