Cant connect to VPN Server from VPN Client

[mboso]

Hello,
i have been having problems connecting to our VPN gateway Server from a VPN client through the internet. it is giving errors "Authentication Failure: Invalid username/password", "VPN connection to XYZ-VPN has failed: unable to connect using SSL - error code 5". I have tried reseting the administator password at both ends, but still same error.

i had installed the trail version of VPNOnly2.0.3.1005-USE on the both machine and was able to connect perfectly, after the expiration i bought the licensed version of VPNOnly2.0.4.1025-USE and after reinstalling on the Gateway server only, while running VPNOnly2.0.3.1005-USE on the VPN Client machine (with license) that is when this problem started. Can you pls help me, i have ran out of ideas.
Thanks

mboso

[MattP]

Hi Mboso,

Have you made sure that the user that you are trying to connect as is listed in the user tab of the host server?

You must connect to the remote host as a user who is listed in the remote host's user database.