Help: Unable to connect using SSL - error code 5

[ianne2376]

I am getting this message whenever I try to connect. Please help me resolve this.

[jamesc]

Could be:
Incorrect VPN name
User is not allowed to access vpn
Expired Cert
Incorrect fingerprint.

How did you set up the VPN joiner? Did you just export a configuration from the host and add it in? Or did you manually enter the information; if so, did you make some typing errors.

A guide to set up the VPN is available from here: http://forums.qbik.com/viewtopic.php?p=16108#16108