Xp Sp2 can't login / computer continually crashes

Jul 19 06 1:42 pm

Hello,
I have just installed WinGate VPN on two computers. One being a desktop the other a Toshiba laptop. Every time I try to login to the Toshiba the screen goes black and it automatically restarts. Has anyone else had this experience?? I am using office 2007 beta 2 on the toshiba. Are there any know driver incompatibilities?

I have to enter in safe mode and uninstall WinGate VPN in order to use the laptop.

Any help will be great.

Jul 19 06 10:07 pm

Hi,

What OS do you have on the notebook? Can you send me the crash dump that the OS generates (it should be in \windows\minidump folder)? If there are dumps in this folder, go to System properties, Advanced page, Startup and Recovery options and make sure that "Write debugging information" combobox is set to Small memory dump.

Do you have other network software installed on this notebook?