Remote printing through VPN on laptop

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Remote printing through VPN on laptop

Postby WG-newbie » Sep 16 06 8:04 pm

Hi Support team,

We use wingate VPN and we can connect to our server. From VPN client you can print into printer in the office, no problem. We would like to print from an office pc to the sharing printer on the vpn client (laptop)who is 100 km from office, and the properties of printer on pc inform that the program cannot opening printer.

Please help...
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Postby genie » Sep 16 06 10:33 pm

Can you browse or ping the machine where this printer is installed?
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Postby WG-newbie » Sep 18 06 6:20 pm

genie wrote:Can you browse or ping the machine where this printer is installed?


Yes, we can ping the remote laptop on site and the laptop can print in the office. Unfortunately we need it the other way around, we need to print on the laptop....
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Postby genie » Sep 18 06 6:59 pm

If you can connect and browse resources on the laptop side then the printer should be available too, unless security settings/authentication fail the remote end request.
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Postby WG-newbie » Sep 18 06 8:09 pm

genie wrote:If you can connect and browse resources on the laptop side then the printer should be available too, unless security settings/authentication fail the remote end request.


Hoops my mistake, no we can not ping (I forget to switch of my wireless nic....). I also installed the new version of Wingate VPN but stil the same. In GateKeeper I can see the laptop, it gets a correct ip number from the office (192.168.100.136) but still no printing. If I map to share on the server in the office, no problem - printing in the office still working fine but not the other way....
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Postby genie » Sep 18 06 10:24 pm

How is the laptop connected to the outside world? is it ADSL modem or something else?
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Postby WG-newbie » Sep 19 06 7:04 pm

genie wrote:How is the laptop connected to the outside world? is it ADSL modem or something else?


The laptop is connected using a dial-up connection (printer parallel port), the server / printers in the office are connected using a 128k leased line.
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Postby genie » Sep 19 06 11:35 pm

I wonder if the server has port 809 UDP blocked? This port is required for VPN data channel and the client might simply not be able to connect back to the server - do you have control over the gateway?
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Postby WG-newbie » Sep 19 06 11:59 pm

genie wrote:I wonder if the server has port 809 UDP blocked? This port is required for VPN data channel and the client might simply not be able to connect back to the server - do you have control over the gateway?


Yes I have full control over the gateway. I can see for port 809:
Extended Network Driver - Port security - Connections from Internet - UDP - Action (allow) - Port (809) - TimeOut (default) - Description hole for VPN
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Postby genie » Sep 20 06 12:00 am

This is how Wingate is configured - but how about the router upstream?
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Postby WG-newbie » Sep 20 06 11:20 pm

We use CISCO 1750 series router and we set our router to allow anything for upstream and downstream
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Postby genie » Sep 23 06 10:14 pm

Can you send me the routing tables from both laptop and Wingate machine?
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