Remote printing through VPN on laptop

[WG-newbie]

Hi Support team,

We use wingate VPN and we can connect to our server. From VPN client you can print into printer in the office, no problem. We would like to print from an office pc to the sharing printer on the vpn client (laptop)who is 100 km from office, and the properties of printer on pc inform that the program cannot opening printer.

Please help...

[genie]

Can you browse or ping the machine where this printer is installed?

[WG-newbie]

Can you browse or ping the machine where this printer is installed?

Yes, we can ping the remote laptop on site and the laptop can print in the office. Unfortunately we need it the other way around, we need to print on the laptop....

[genie]

If you can connect and browse resources on the laptop side then the printer should be available too, unless security settings/authentication fail the remote end request.

[WG-newbie]

If you can connect and browse resources on the laptop side then the printer should be available too, unless security settings/authentication fail the remote end request.

Hoops my mistake, no we can not ping (I forget to switch of my wireless nic....). I also installed the new version of Wingate VPN but stil the same. In GateKeeper I can see the laptop, it gets a correct ip number from the office (192.168.100.136) but still no printing. If I map to share on the server in the office, no problem - printing in the office still working fine but not the other way....

[genie]

How is the laptop connected to the outside world? is it ADSL modem or something else?

[WG-newbie]

How is the laptop connected to the outside world? is it ADSL modem or something else?

The laptop is connected using a dial-up connection (printer parallel port), the server / printers in the office are connected using a 128k leased line.

[genie]

I wonder if the server has port 809 UDP blocked? This port is required for VPN data channel and the client might simply not be able to connect back to the server - do you have control over the gateway?

[WG-newbie]

I wonder if the server has port 809 UDP blocked? This port is required for VPN data channel and the client might simply not be able to connect back to the server - do you have control over the gateway?

Yes I have full control over the gateway. I can see for port 809:
Extended Network Driver - Port security - Connections from Internet - UDP - Action (allow) - Port (809) - TimeOut (default) - Description hole for VPN

[genie]

This is how Wingate is configured - but how about the router upstream?

[WG-newbie]

We use CISCO 1750 series router and we set our router to allow anything for upstream and downstream

[genie]

Can you send me the routing tables from both laptop and Wingate machine?