Several VPN clients uninstalled without deactivation of Lic

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Several VPN clients uninstalled without deactivation of Lic

Postby Skat » Nov 24 06 9:54 pm

A client of mine has uninstalled wingate VPN client on a few of their machines without deactivating the licenses, and ... yeah reininstalled the client software but can not activate a licence to join the VPN.

What is the procedure to sort this (their) mess out?

kind regards,
Skat
Skat
 
Posts: 2
Joined: Nov 24 06 9:41 pm
Location: Melbourne

Postby adrien » Nov 25 06 12:37 am

Hi

We need to just be able to find their licences so we can deactivate them.

Can they send a support ticket to sales@wingate.com, requesting deactivation. They will need their licence keys or IDs. Or some information we can use to find their orders.

Regards

Adrien
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Postby Skat » Nov 25 06 12:52 am

thanks for your quick reply!

I will obtain the info and advise on monday,

kind regards,
Peter
Skat
 
Posts: 2
Joined: Nov 24 06 9:41 pm
Location: Melbourne


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