Several VPN clients uninstalled without deactivation of Lic

[Skat]

A client of mine has uninstalled wingate VPN client on a few of their machines without deactivating the licenses, and ... yeah reininstalled the client software but can not activate a licence to join the VPN.

What is the procedure to sort this (their) mess out?

kind regards,
Skat

[adrien]

Hi

We need to just be able to find their licences so we can deactivate them.

Can they send a support ticket to sales@wingate.com, requesting deactivation. They will need their licence keys or IDs. Or some information we can use to find their orders.

Regards

Adrien

[Skat]

thanks for your quick reply!

I will obtain the info and advise on monday,

kind regards,
Peter