Hello,
we have a customer with a license problem in Wingate/Gatekeeper.
He enters the license name and key and the program displays:
"The license you have entered cannot be matched to a license handler. If you are registering a plugin license, please ensure that the plugin has been installed. If you are NOT registering a plugin, the license you have been given is invalid".
But the license key is correct. If you provide me an e-mail address from your staff, i can pass you a file with all screenshots, including license name, key and more.
Thanks