Email release

Forum for support for the Kaspersky AntiVirus for WinGate plugin

Moderator: Qbik Staff

Email release

Postby Datta » Jan 31 08 7:19 am

Today I am having problems like

WinGate DataScanning has blocked the following message:

Message: 0000000278
From: "Enrique Martinez" <enrique@pronetec.com.mx>
To: "'D&Q - Marcelo A.F. Villaca'" <mvillaca@qualityexperts.org>
Subject: =?iso-8859-1?Q?RE:_Informaci=F3n_de_Fondos?=
Size: 10226 bytes
Reason:

Please contact the Administrator ( quality@qualityexperts.org ) to release this email.

Does any on know how to proeed to release the email. Thank you
Datta
 
Posts: 9
Joined: Mar 17 04 6:07 am

Postby jasona » Feb 14 08 12:46 pm

I know we already solved this via a support ticket but thought I would post the solution here as well:

To release a quarantined email:
--> Gatekeeper --> Quarantine tab --> Right click on the entry that you want to release and click "Release item"

Quarantined emails will be processed and sent to the destination mailbox when you release them. Quarantine HTTP downloads must be returned to the user by an administrator.
jasona
Qbik Staff
 
Posts: 140
Joined: Nov 12 07 2:52 pm
Location: Auckland


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