Pascal wrote:If you download this file (Outside of WinGate) and then scan it manually, what response do you get from the scanner? (You can scan a local file, using the plugin on the WinGate machine)
That response is given when we get a KAV_NON_SCANNED return code from the AntiVirus Engine. Unfortunately, there is not much more information about that code, except that it happens (more often) when a file is compressed / somehow undecipherable by the engine. (Hence, the test above).
Which options do you have enabled on the main page?
It just says 'Not Scanned' - nothing else at all.
What I wanted to know was - what happened to the the file that was downloaded originally from the site. No sign of it anywhere - just the shortcut I referred to.
I set up an EICAR test file and tried that manually. It detected it okay but failed to do anything to it - I was assuming it would put it in the Quarantine folder as that's how it's set up. In fact, having disabled all other AV software yesterday, I expected to see a pile in Quarantine - but nothing. Usually I get 20 - 200 virii overnight across 16 mail accounts (I manage a lot of web sites) but there's no sign of anything this morning. Is there a log somewhere of AV activity?
Also, does the trial Plug-in Auto Update - it doesn't appear to AFAICT.
Enabled options? If by 'main page' you mean the options from dbl-click the Kapersky listing in the plug in window - all options are checked and Custom is enabled to put everything in Quarantine.
Thanks for your help.