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Forum for support for the Kaspersky AntiVirus for WinGate plugin
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Data file update could not be completed

Oct 13 09 11:39 am

Have been getting this error since October 1st any ideas? Won't upload new virus files
server : downloads-us1.kaspersky-labs.com [Done]
10/12/09 23:17:20 0.0.0.0 <system> 0000003420 Starting update : ftp://updates3.kaspersky-labs.com/updates_ext
10/12/09 23:17:20 0.0.0.0 <system> 0000003420 Connecting to server : updates3.kaspersky-labs.com [Busy]
10/12/09 23:17:20 0.0.0.0 <system> 0000003420 Connecting to server : updates3.kaspersky-labs.com [Failed]
10/12/09 23:17:20 0.0.0.0 <system> 0000003420 Starting update : ftp://downloads1.kaspersky-labs.com/updates_ext
10/12/09 23:17:20 0.0.0.0 <system> 0000003420 Connecting to server : downloads1.kaspersky-labs.com [Busy]
10/12/09 23:17:20 0.0.0.0 <system> 0000003420 Connecting to server : downloads1.kaspersky-labs.com [Failed]
10/12/09 23:17:20 0.0.0.0 <system> 0000003580 Unable to download antivirus database - update failed - Unspecified error
10/12/09 23:17:20 0.0.0.0 <system> 0000003580 Completing update

Re: Data file update could not be completed

Oct 13 09 12:21 pm

Have noticed that the dll in bases is avcmhk4.dll whilst the downloads are all avcmhk5.mhk?
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