by adrien » Nov 21 11 10:17 am
Kaspersky needs to do several things in order to scan for viruses.
1. Spool the whole file first
2. Chew a lot of CPU scanning for over 5,000,000 signatures.
If you have a lot of users, or your WinGate computer is slow, you may have CPU capacity issues. You can tell if this is happening looking at task manager and CPU usage on that machine.
There are several ways to improve things.
a) exclude certain types of file from scanning. E.g. we normally exclude image/*, video/* and audio/* from scanning. this cuts down the number of requests that will be scanned, and therefore makes more CPU available for other things that do require scanning.
b) exclude certain trusted sites from scanning.
otherwise depending on your WinGate computer, you may need to upgrade to a faster one.
Regards
Adrien